At E.Varni, we strive to deliver high-quality digital products that meet your needs. Since our products are delivered electronically, our return and refund policy is designed to ensure fairness and transparency.
Eligibility for Refunds
We offer refunds under the following conditions:
- Technical Issues: If you experience technical problems that prevent you from accessing or using the product, and our support team is unable to resolve the issue.
- Accidental Purchase: If you mistakenly purchased the same product multiple times, we will issue a refund for the duplicate purchases.
Refunds are not available for:
- Change of mind or dissatisfaction after the product has been downloaded or accessed.
- Products purchased more than 7 days ago.
Process for Refunds
- Contact us with the following details:
- Order number.
- Description of the issue or reason for the refund request.
- Our team will review your request and respond within 3 business days.
- If your refund is approved, it will be processed within 7 business days using your original payment method.
Technical Support
If you encounter any issues with downloading or using your digital product, please reach out to us for assistance. Most issues can be resolved quickly without the need for a refund.
Exchanges or Replacements
In cases where you received the wrong product or an unusable file, we will provide a replacement at no additional cost.
We appreciate your understanding of the nature of digital products and are committed to ensuring a positive experience with E.Varni. Thank you for choosing us for your personal and professional growth needs!